Privacy Policy


iCase.ae and its subsidiaries and affiliates (“iCase.ae”) respect your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by iCase.ae. You are advised to please read this Privacy Policy carefully. By accessing the services provided by iCase.ae you agree to the collection and use of your data by iCase.ae and certain authorized third-party service providers in the manner provided in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the website – iCase.ae (“Site”).

By accepting the Privacy Policy during registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the User Agreement.


Information means the information/data provided by you, other personal, financial, and commercial information, and the documents (including but not limited to any document, commercial paper, deed, or another form) provided in respect of all herein.

iCase.ae endeavors to collect and use your information only with your knowledge and consent. We may gather your information from a purchase through your customer enquiries, via email, through our business dealings, or through our customer services team, when you request product information or when you register online or enter any promotions or competitions through any channel. For web visitors, a user must first complete a registration form. During registration, the user is required to give their contact information (such as name and email address). Demographic and geographic information may be requested. iCase.ae does not share any personal or private customer/business information submitted online with third parties other than as set out herein. This information will be stored, analyzed, and used to assist iCase.ae to improve our services.


By submitting your information, you accept that your details and related information will be managed, stored, transferred, and processed by iCase.ae in accordance with applicable policies and procedures which may include using third-party services for such management, storage, transfer, and/or processing.


The information is used to contact the user about the services on our site for which they have expressed interest.

If you are an iCase.ae registered customer, we may use your information for the purposes of (a) verifying that you are an authorized user if you call the iCase.ae customer services, (b) informing you of any service-related changes affecting your purchase.

iCase.ae may also use the information for the purposes of (c) providing you with iCase.ae and related products and services, (d) informing you of iCase.ae special offers and any products and services offered by the iCase.ae that we think may be of interest to you. iCase.ae may also be obliged to disclose your information to meet any legal or government regulatory requirements or obligations in accordance with the applicable laws.

From time to time iCase.ae also requests information from users via our online surveys and satisfaction questionnaires. Participation in these surveys is completely voluntary and the user, therefore, has a choice whether or not to disclose this information. Information requested may include contact information (such as name and address). Survey information will be used for purposes of monitoring or improving customer experience.


iCase.ae reserves the right to amend or modify this Policy at any time and in response to changes applicable with the data protection and privacy legislation. If you have any comments or questions about this Policy or about the information, we have gathered about you, please contact iCase.ae at cxsupport@icase.ae

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